A guide to DMCI Homes' Condo Turnover Process

Moving into your own home, especially your dream condominium, is a significant milestone in life. It is a realization of cherished aspirations and the beginning of beautiful memories. 

At DMCI Homes, we understand the importance of this moment and we are committed to making the move-in process as smooth and seamless as possible, so you can start this new chapter with ease and joy. 

Here’s what you need to know about DMCI Homes’ condo turnover process, designed to make this special moment in your life delightful and memorable. 

Understanding DMCI Homes’ condo turnover process 

Turnover is when DMCI Homes officially hands over your unit to you. It marks the start of your journey as a proud homeowner. 

Turnover Confirmation 

Once your unit has been cleared for turnover, a coordinator from the Post Construction Group will contact you by phone or email. They’ll give you all the details you need, like the tentative turnover date and the fees to be settled. 

Unit Inspection and Acceptance 

On the day of the turnover, you'll have the opportunity to inspect your unit thoroughly. If everything is in order, you’ll sign the Acceptance Document to confirm your acceptance of the unit. Any rectifications needed will be noted on a punch list and addressed promptly by our Construction Division. 

Payment of Turnover Fees 

To ensure a smooth move-in process, you'll need to settle essential turnover fees. These include the Meralco service deposit; utility bill deposits; a one-time joining fee for the Condominium Corporation; and an advance payment of association dues. 

PMO Orientation and Handover 

After accepting your unit, you’ll meet with the Property Management Office (PMO) for a briefing and orientation session. They’ll explain the condo policies, rules, and regulations. After that, you’ll receive your unit keys to facilitate your move into your new home. 

Representative Nomination 

If you can’t be there for the turnover, you can authorize someone else to accept the unit for you. They’ll need to present a notarized Special Power of Attorney (SPA) and valid ID documents. 

Failure to Accept the Unit 

For a seamless experience, please adhere to the prescribed timelines for unit inspection and acceptance. Failing to do so within thirty (30) days of the notice will result in automatic acceptance and the commencement of the collection of association dues. We appreciate your attention to this important matter. 

As you prepare to embark on this exciting chapter of your life, we are here to make sure your move into your new home is easy and stress-free.  

DMCI Homes Services for a Seamless Move-In 

For an even easier move-in process, DMCI Homes offers the DMCI Communities Mobile App.  

This app makes it simple to process gate passes and work permit applications, streamlining daily tasks and saving you valuable time and effort. 

The DMCI Communities Mobile App recently won the Silver Award for Innovative Use of Technology in Customer Service in the 2024 Asia-Pacific Stevie Awards. 

Home Ease 

DMCI Homes also offers “Home Ease,” an exclusive program for newly completed condominium projects. This program aims to help new homeowners settle in with ease. For a reasonable rate, you can avail of basic handyman services provided by the Property Management Office’s (PMO) dedicated lipat-bahay assistance and minor drilling and installation of fittings and fixtures, making your move-in as hassle-free as possible. 

Home Ease IT Services 

Even better, the Home Ease program now also offers essential IT services. Delivered through personalized visits by DMCI Homes’ professional IT Services Team, you’ll have access to on-site support for your computing needs at much cheaper prices than regular computer repair shops in malls and commercial establishments. 

Welcome to DMCI Homes! We are excited to be part of this special journey with you.